1.1 In the Policy, “User” means a patient, medical attendant, or other individual who uses the Service.
1.2 In the Policy, “User Information” refers to information that the Company obtains in providing the Service, such as information related to the identification of the user, behavioral history on the Service, and other information generated or stored on the user’s PC or other terminal in relation to the user or the user’s terminal.
2. Purpose and Scope of Use of User Information
The Company shall use the User Information for the purposes and within the scope of use described below. In using the User Information, the Company shall comply with applicable laws and regulations, the Policy, guidelines, ethical guidelines, etc., and shall follow proper procedures.
2.1 Providing the Service
A) To provide the Service to Users smoothly.
B) To cooperate with other medical institutions in providing the Service.
C) To perform medical insurance operations.
D) To investigate and analyze the usage of the Service, and to improve the Service.
E) To communicate with users regarding the Service.
F) To notify Users of changes to the terms and conditions of the Service.
2.2 Analysis and Research
A) To conduct analysis and research using case studies.
B) To provide in-house education and training.
3. Provision to Third Parties
The Company shall not provide any personal information among the User Information to any third party without the prior consent of the User; provided, however, that in the following cases, personal information may be provided to third parties (including those located outside Japan):
3.1 In the event that disclosure or provision of personal information is permitted by law;
3.2 In the event that the handling of personal information is outsourced in whole or in part within the scope necessary to achieve the purpose of use;
3.3 In the event that it is necessary to protect the life, body, or property of an individual and it is deemed difficult to obtain the consent of the User;.
3.4 In the event thatWhen it is especially necessary to improve public health or promote the sound growth of children, and it is deemed difficult to obtain the consent of the User;.
3.5 In the event that it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the consent of the User may interfere with the execution of such affairs;.
3.6 In the event that personal information is provided in connection with the succession of a business due to a merger or other reasons; and
3.7 In other cases as permitted by the act on the protection of personal information (hereinafter referred to as the “Personal Information Protection Act”) or other laws and regulations.
4. Disclosure of Personal Information
When the Company is requested by the User to disclose his/her personal information in accordance with the provisions of the Personal Information Protection Act, the Company shall disclose such information to the User without delay after confirming that the request has been made by the User (if such personal information does not exist, the Company shall notify the User to that effect). However, this does not apply in cases where we are not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations. Please note that the Company will charge a prescribed fee for the disclosure of personal information.
5. Correction of Personal Information
In the event that the User requests correction, addition, deletion, or suspension of personal information in accordance with the provisions of the Personal Information Protection Act, the Company will conduct the necessary investigation without delay after confirming that the request is made by the User (If the Company decides not to make the correction, the Company will notify the User to that effect. ) ; provided, however, that this shall not apply in cases where the Company is not obligated to disclose such information under the Personal Information Protection Act or other laws and regulations.
6. Handling of “Anonymously Processed Information”
6.1 When creating “Anonymously Processed Information” under the Personal Information Protection Act, the Company shall take the following actions:
A) Appropriate processing in accordance with the standards specified by law;
B) To take safety management measures in accordance with the standards specified by laws and regulations;
C) To disclose to the public the items of information included in the created “Anonymized Processed Information”; and
D) No action is taken to identify the User of the personal information from which it was created.
6.2 In the event of providing “Anonymously Processed Information” to a third party, the Company shall publicly announce the items of information about the User to be included in “Anonymously Processed Information” to be provided and the method of provision, and clearly indicate to the third party to whom the information is to be provided that the information to be provided is anonymized processed information.
6.3 In addition to the preceding paragraphs, the Company shall give due consideration to applicable guidelines and ethical guidelines in the event of handling “Anonymously Processed Information”.
8. Changes to the Policy
The Company reserves the right to change the Policy as necessary. Any changes to the Policy shall be notified to the Users or posted on the website of the Company.
9. Contact Information
Personal Information Management Officer, OUI Inc.
Dated on 1st September, 2019
Updated on 1st May, 2021